Barback - Hearthstone

Las Vegas, NV

JOB OVERVIEW:

The Barback supports bartenders by maintaining a clean, organized, and fully stocked bar environment. This role ensures efficient bar operations by replenishing supplies, preparing garnishes, cleaning equipment, and providing exceptional service support to both bartenders and guests.

JOB EXPECTATIONS:

Responsibilities include, but are not limited to, the following:

  • Provides full prep support to Bartender and Bar Porters to ensure proper operation of the bar.
  • Maintaining a clean and safe working environment for efficient operation of the bar
  • Consistently following sequence of service utilizing all proper procedures standardized by managers and chefs.
  • Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
  • Working as a team, assisting all guests’ and employees’ needs and inquiries.
  • Greeting guests in a positive, friendly manner and making them feel welcome.
  • Anticipating the guests’ needs and responding appropriately with a sense of urgency.
  • Maintaining a level of professionalism, that will make guests want to return.
  • Bidding farewell to guests, using guest’s name when known, and encourage them to return.
  • Building and establishing a personal clientele.
  • Encourage guests to make weekly table reservations
  • Adhere to weekly table and guest list requirements
  • Assist in developing restaurant database through networking and completing data cards.
  • Participate in weekly marketing requirements 
  • Performing all opening and closing duties, based upon shift assignment.
  • Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities

REQUIREMENTS

  • 2 years of experience as a barback and/or bar porter in a similar, high-volume environment or 6 months required in a fine dining establishment.
  • Good communication skills; multilingual is a plus.
  • Must be able to speak and to read in English proficiently.
  • Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
  • Must have a working knowledge of Spirits, Wine and Food.
  • Ability to work as part of a team in a high stress & high-volume environment.
  • Ability to follow directions well, make quick decisions, and keep organized while under pressure.
  • Positive attitude, self motivated, energetic and is a willing learner.
  • Ability to perform a variety of duties with extreme care, concern and detail.
  • Professionally groomed in a manner consistent with department grooming standards.
  • Physically able to lift and carry heavy trays and equipment as well as delicate china and glassware up to 50 lbs.
  • Physically able to walk without assistance on various surfaces for an extended period of time.
  • Must be able to meet scheduling demands, including weekends, holidays, and evenings, based on business needs.
  • At least 21 years of age.

CERTIFICATIONS, LICENSES, REGISTRATIONS

  • Must be able to qualify for licenses and permits required by federal, state and local regulations. 

PHYSICAL REQUIREMENTS

  • Must be able to work under time constraints and within established deadlines.
  • Must regularly lift and/move up to 50 pounds, and must have the ability to push, pull, reach and balance when performing job duties in varying work areas such as confined spaces. 
  • Physical ability and stamina to stand for long hours.
  • Physically able to walk without assistance on various surfaces for an extended period of time.

WORKING CONDITIONS

• Work is performed indoors and outdoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.

Clique Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Clique Hospitality makes hiring decisions based solely on qualifications, merit, and business needs at the time.

JOB CODE: 1000563