Busser - Hearthstone

Las Vegas, NV

JOB OVERVIEW:

The Busser supports the room team by clearing and resetting tables, maintaining cleanliness, and ensuring a smooth and efficient guest experience. This role works closely with servers and hosts to keep the dining area organized, clean, and ready for guests.

JOB EXPECTATIONS:

Responsibilities include, but are not limited to, the following:

  • Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware.
  • Pouring waters, serving breads, condiments and some side-items as necessary.
  • Command full menu knowledge at all times and preparation methods.
  • Deliver food to guest table in appropriate manner.
  • Identify and briefly describe each plate to the guests accurately.
  • Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
  • Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
  • Anticipating the guests’ needs and responding appropriately with a sense of urgency.
  • Bidding farewell to guests, using the guest’s name when known, and encouraging them to return.
  • Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary
  • Maintaining general cleanliness in dining room during service periods.
  • Stacking and stocking of side stations with dry goods, extra-china, settings and silverware.
  • Buffing / polishing glass and silverware where necessary.
  • Setting up and breaking down of side stations before and after service.
  • Loading / unloading linens when necessary.
  • Cleaning spills and using floor signs on an emergency basis only.
  • Following all procedures and policies set forth by the company and health and safety guidelines.
  • Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities

REQUIREMENTS

  • 2 Years experience as a busser in a similar, high-volume restaurant environment.
  • Good communication skills; multilingual is a plus.
  • Must be able to speak and read English proficiently.
  • Professionally groomed in a manner consistent with department grooming standards.
  • Positive attitude, self motivated, energetic and is a willing learner.
  • Must possess good attention to detail, and ability to work under pressure.
  • Excellent customer service skills are required.
  • Ability to follow directions well, make quick decisions, and keep organized while under pressure.
  • Ability to perform a variety of duties with extreme care, concern and detail.
  • Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc.
  • Knowledgeable about health and safety regulations.
  • Maintain a clean and safe working environment.
  • Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware.
  • Physically able to walk without assistance on various surfaces for an extended period of time.
  • At least 18 years of age.

CERTIFICATIONS, LICENSES, REGISTRATIONS

  • Must be able to qualify for licenses and permits required by federal, state and local regulations. 

PHYSICAL REQUIREMENTS

  • Must be able to work under time constraints and within established deadlines.
  • Must regularly lift and/move up to 50 pounds, and must have the ability to push, pull, reach and balance when performing job duties in varying work areas such as confined spaces. 
  • Physical ability and stamina to stand for long hours.
  • Physically able to walk without assistance on various surfaces for an extended period of time.

WORKING CONDITIONS

• Work is performed indoors and outdoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.

Clique Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Clique Hospitality makes hiring decisions based solely on qualifications, merit, and business needs at the time.

JOB CODE: 1000564